Can I wash the heatable products?
Heated socks: Remove the battery from the sock before washing Turn the sock inside out before washing Do not use bleach nor fabric softener Washable up to 30 °C only Do not tumble dry, do not iron
Where is the heating element in the products?
The heating element is only under the forefoot. The position of the heating element under the forefoot allows the coldest area of the body to be warmed first: the extremities. The heat will then diffuse into the rest of the foot and along the calf.
Can I use a socks / insoles / gloves battery for another product?
The batteries of the different products are not compatible with each other. That is to say that the batteries of socks do not fit on the insoles or gloves and vice versa.
Are heated products compatible with Avalanche transceiver beacons?
As with all electronic devices, Thermi-ic heating products may cause your avalanche beacon to malfunction. In search mode, turn off your heating devices and do not place the beacon antenna directly on the metal battery. In send/receive mode, our products shouldn't interfere with locating your avalanche beacon. However, check before using our products that heating parts do not interfere with the transmission or reception of signals sent/received by the avalanche beacon. Please test using another avalanche beacon in search mode when your heating products are in use to ensure that they do not interfere with the send/receive mode for your avalanche beacon. If you notice a malfunction, do not use the heating products. For any question or issue that arises, please contact your distributor or the manufacturer.
